Testimonials
Testimonials
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Business Change Through People
Business Change Through People
Mark's contribution to BELS has been instrumental in our journey towards exponential growth. As the CEO of our company; which operates a pair of medium-sized English Language Schools in Malta and Gozo, I sought an HR consultant to ensure that the right individuals were strategically placed at our ‘table’ & to also provide some cross company training in customer centricity. Mark's insights, adaptability, and keen sensitivity have been most valuable.
His discerning eye didn't just identify potential team members who had an appetite for professional growth; it honed in on the perfect ways in which to do so. Mark's ability to grasp the nuances of our organization's dynamics ensured that new members brought on to the team was not just skilled but seamlessly integrated. His approach was personal yet professional, mirroring a deep investment in our aspirations.
Mark's guidance transcended the conventional realms of consultancy. It was transformational. His commitment to excellence set the bar high, reflecting a dedication that went beyond the call of duty. Through his efforts, we've built a team that doesn't just work together but complements and propels each other forward.
His impact on our company culture is immeasurable. Mark's contributions have become an integral part of our identity and success. BELS stands stronger and more capable because of Mark's invaluable contributions.
Rebecca Bonnici, CEO
Bank of Valletta plc
Bank of Valletta plc
I am writing to provide a recommendation for your portfolio, reflecting on the outstanding work you have done with us at Bank of Valletta. It has been a pleasure working with you, and I am keen to share my observations of your professional capabilities and accomplishments during your time as a consultant with our team.
Your expertise in defining critical job roles and recruiting for a significant C-suite position was evident and brought substantial value to our organization. Your approach was characterized by its speed and efficiency, which greatly accelerated our hiring process and helped us meet strategic objectives effectively.
What stood out particularly was your exceptional skill in stakeholder management—ensuring all parties were engaged and aligned with the recruitment goals. This was crucial in harmonizing our team’s direction and fostering a collaborative environment.
Moreover, your involvement in candidate filtering and vetting was invaluable, ensuring we focused only on the most qualified candidates. This not only streamlined our recruitment process but also ensured a high quality of final candidates, reflecting your commitment to excellence.
I have thoroughly enjoyed the ease of collaboration with you. Your dedication to understanding our specific needs and adapting to them swiftly was highly appreciated by our entire team.
Please feel free to share this email with potential clients or employers as needed. Should you require any more detailed feedback or additional information, do not hesitate to contact me at ivo.camilleri@bov.com
I am confident that you will continue to bring your remarkable skills and dedication to all your future projects, and I look forward to hearing about your continued success.
Best regards,
Ivo Camilleri
Chief Strategy, Transformation, and Data Officer
Bank of Valletta plc
Office Address:
Bank of Valletta p.l.c.
BOV Centre,
Triq il-Kanun
Zone 4, Central Business District
Santa Venera CBD 4060 - Malta
Personal Mentoring
Personal Mentoring
Mark has been my long-term mentor and go-to person for career and business advice for almost 30 years since we met when his company OPS was appointed to help recruit for Cambridge Technology Partners. The sign of a great mentor is one who steers and guides you, asking those sometimes difficult questions that really make you consider your choices and make better decisions. Mark does this by actively listening, responding with empathy when needed, fully endeavouring to understand the situation and wisely helping to navigate the way to an outcome that makes total sense at the end of the discussion.
Mark’s mentoring style is one of positivity and encouragement to push boundaries. He is utterly professional in his approach to any situation and when appropriate, engages using his wonderful sense of humour when helping to strategise towards success. Mark has an inner drive to make the world a better place.
Libby Darlington
Personal Mentoring
Personal Mentoring
Mark was instrumental in my career transition from a contractor at senior level in engineering, retail and marketing, to a Director in a global network and telecoms company.
He is more than a head hunter or mere recruitment manager, what he adds to the process in terms of quality, is much, much broader, allow me to explain…
He looks beyond the surface level education, through the layers of experience and into the essence of who you are as a person, your interests and beliefs and tries to ensure a suitable professional, technical and cultural fit.
He understands the importance of communication, and works tirelessly to ensure you are abreast of updates, changes or if there is a slip or delay, he will let you know why and what the next steps are.
He understands the mechanics of business on a molecular level, has an expert level of understanding of business transformation and is an experienced business owner and entrepreneur. This ensures he has the necessary insight to help both sides of the client process on the journey and can empathise accordingly.
With this wealth of knowledge, attention to detail and his conscientious attitude, Mark is without doubt, one of the most important figures I have met in my extensive career.
Furthermore, and most importantly, from a perspective of ethics, he is a man of his word, he’s an incredibly decent and thoughtful gentleman, and someone I would jump at the opportunity to work with again. This man has my unreserved recommendation.
Paul J, Senior Programme Manager
Jas P Wilson
Jas P Wilson
Jas P Wilson is a family owned and run forestry machinery distributor and manufacturer. We are the UK’s leading supplier of mid-market forestry and firewood processing equipment and hold the UK and Eire franchise for several high-quality brands.
Mark Hennessy has been a close advisor to the firm for the last 5 years. He has contributed across sales, people, organisation, process and strategy and has been a significant contributor to the modernisation, growth and success of the business.
Mark brings a fresh perspective from multiple industry sectors and this allows him to challenge the “its not done like that in our industry” attitude. His main contributions have been:
· Sales: he drove a greater focus on margin and customer information and helped consolidate the sales manager in his role (now coaching him to the newly created role of sales director).
· Data: he introduced initiatives to measure and analyse data to improve business performance.
· Hiring: he helped define the CFO role and identified a strong candidate who has since been a significant contributor to our ongoing success.
· People: he helped the creation of a more coherent and structured management team and provided coaching to develop the teams’ capabilities. He helped introduce more formality and improved communications across the teams.
· Organisation: Mark has an ongoing project to raise the capabilities and authority of the management team to free up and focus the directors on strategy and growth. He has also helped the transition from a soon-to-retire generation of owners to a new (family member) MD.
Mark began his engagement as an occasional advisor to the directors but was soon established as part of the team and he now attends all monthly Directors meetings as well as the bi-weekly management meeting. He continues to be a mentor and confidant to all the directors and much of the management team.
William J Wilson
Director
15/04/2024
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